About Holiday Accommodation Parks Association of NZ Inc

• To provide a high standard of practice and courteous service to customers.
• To be honest and fair in dealings with the public and in all business transactions.
• To observe and uphold all statutes and regulations pertaining to the operation of a Holiday Accommodation Park.
• To conduct and operate business in an environmentally responsible manner which offers the customer a quality experience and is in the best interests of the Holiday Accommodation Park industry.

Strategy 2015 – A Sustainable Holiday Park Sector

This strategy has been developed using the framework provided by the New Zealand Tourism Strategy 2015 (NZTS2015). The Holiday Accommodation Parks Association fully supports the NZTS2015 the values stated in the strategy and the four key outcomes as follows:

• New Zealand delivers a world– class visitor experience
• New Zealand’s tourism sector is prosperous and attracts ongoing investment
• The tourism sector takes a leading role in protecting and enhancing the environment
• The tourism sector and communities work together for mutual benefit

Key Values for the Holiday Park Sector

Kaitiakitanga.
Means guardianship, care and protection. It provides a basis for our approach to sustainably managing our natural, cultural, and built environment for current and future generations

 

Manaakitanga.
Implies a reciprocal responsibility upon a host, and an invitation to a visitor to experience the very best we have to offer. Applying these values throughout the Strategy reflects our intention to move forward together, based on a shared and uniquely New Zealand approach 

 

 

 

 

 

Our Vision:    

In 2015 New Zealand is home to a sustainable and growing holiday park sector

Sustainable development means meeting the needs of the present without compromising the ability of future generations to meet their own needs. We will work with our members to ensure that our sector is sustainable in the following areas

• That holiday parks business model is sustainable including staffing, profitability and product.
• That holiday parks are socially sustainable contributing to local communities.
• That a work life balance is preserved as an underpinning principle of sustainability.

Our Mission: Adding value to our members businesses

What We Do:

The Holiday Accommodation Parks Association of NZ is a membership-based and funded organisation representing the interests the commercial holiday parks sector in New Zealand. We have over 300 holiday park members and 70 trade members who are entitled to a range of member benefits.

HAPNZ has the Following Areas of Activity:

Business Networking

Providing forums for business and professional development such as the annual Holiday Parks Conference & Trade Exhibition, North and South Island meetings and other seminars. We identify other ways to address issues that impact on business and sector performance.

Industry Development Programmes

Developing, co-ordinating or sourcing programmes for the industry that can contribute to improvements in business performance and results.

Membership Services

Membership benefits, newsletters and updates on specific issues.

Industry Standards

Working with member parks and industry organisations to raise the quality of the holiday park experience and operation.

What is a world–class visitor experience?

• offers outstanding customer service
• is deep, rich, authentic, and unique
• offers real consumer benefits
• allows customers to explore, experiment and get involved
• can be customised to meet specific visitor needs
• provides high–quality interpretation of environmental, cultural, and heritage stories
• is convenient and uses time efficiently
• is environmentally sustainable
• manages visitor expectations
• offers value for money
• is safe for visitors and their possessions
• facilities that meet or exceed visitor expectations and are entirely fit for purpose